insurance claims

RESOURCES FOR INSURANCE POLICIES

To verify an insurance agent’s or adjuster’s license, visit the Licensee Search page.

Citizens Insurance Corporation Policyholders, please click here to file a claim.

FLOOD INSURANCE CLAIMS PROCESS

Your policy requires you to give prompt written notice of your loss. Generally, your claim adjuster will contact you within 24-48 hours after you report your claim.

LICENSE SEARCH PAGE

Learn more about the Division of Insurance Agents and Agency Services.

CITIZENS INSURANCE - FILE A CLAIM

Following a catastrophe, Citizens dispatches mobile Catastrophe Response Centers (CRCs) to impacted areas to provide in-person service to policyholders who may be cut off from their usual means of communication. Citizens’ goal is to mobilize a fully functional CRC within 48 to 72 hours of a catastrophe declaration or as soon after that time as it is safe to travel to the impacted area.

revoked insurance licenses- agencies & agents

Before you purchase a new Policy, search here.

State of Florida Insurance Enforcement Actions.

Division of consumer services: Insurance

Hurricane Claims

The Division of Consumer Services is here to assist insurance consumers in the aftermath of Hurricane Ian. Our insurance experts can answer the many insurance-related questions which arise following a storm. This site will continuously be updated to provide you with the most current information.

Due to limited staffing, we encourage you to file a complaint online by visiting our Get Insurance Help homepage.

You may also call our toll-free insurance consumer helpline at:
1-877-693-5236, 9:00 am – 5:00 pm, EST.

We ask for your patience as we are currently experiencing extended hold times.

Before contacting us we ask that you have readily available, your insurance documentation, i.e., company name, policy number, agent name; as well as your home address and contact information.

To verify an insurance agent’s or adjuster’s license, visit the Licensee Search page.

Citizens Insurance Corporation Policyholders, please click here to file a claim.

Price gouging for any essential commodity and instances should be reported to the Attorney General’s Office at 1-866-966-7226.